Melt Festival

Festival FAQ

With pain in our heartsMelt will not take place in 2021 due to the global coronavirus pandemic. In the following section, we have gathered the most common questions regarding the postponement to the coming year. Feel free to reach out via Social Media or mail if you still have any questions. In the meantime: take care of yourself, watch out for each other and stay safe – we love you.

When will Melt return in 2022? 

We will see you again next summer – that´s for sure! Melt Festival will be held from 10 – 12 June 2022 in Ferropolis. 

What about my tickets?

Your ticket will be valid for Melt 2022 automatically. In case you can’t join us next year, ticket holders may request a refund via e-mail (important: please include your order number in the subject). Tickets can then be refunded ’til 31 December 2021.

Can I simply transfer or sell my ticket to my friends instead?

Yes, you can find all information about this in our Ticket-FAQs under “Ticket forwarding and “Official Resale. 

When do you expect to announce info on the lineup and the pre-sale?

Our team is already working at full speed to share the first artists and info for 2022 with you as soon as possible – after all, there is a lot of catching up to do. Due to various factors such as touring periods, entry regulations, and last but not least, to be able to bring you a fresh and up-to-date program on stage, the lineup will inevitably change compared to 2020 or 2021 – stay tuned!  

We will also inform you as soon as possible about the pre-sale for 2022. Please note that we are not yet able to provide any information on possible hygiene regulations. It is simply too early for that, but we will inform you in time. 

Why can´t Melt simply go ahead at a later date?

The developments around the pandemic simply do not provide a secure basis for postponing Melt in its original form even beyond the summer. In addition to the health riskother factors also play aimportant role: At a festival, many hands are needed, including paramedicsfirefighterspolice, and many other forces that continue to be needed elsewhere. Also due to the availability of artistsapplicable quarantine regulations, and restricted freedom of travel, a postponement is therefore out of the question.   

I still have a non-exchanged ticket from 2020 or have applied for a voucher, how about those?

If you still have an unchanged ticket from 2020, you can still swap your ticket to Melt Festival 2022. Otherwise, we can provide you with a voucher for the face value of your ticket as a replacement for tickets to events that cannot take place due to Covid-19. This voucher can be used for all events of the promoter Goodlive Festival AG (Full Force Festival, Melt Festival, splash! Festival) – this also applies to all those who have already applied for or received a voucher. If this voucher is not redeemed by 31 December 2021, a refund can be requested from 1 January 2022. Both options are available via your TixforGigs-account.

In case you don´t have a TixforGigs-account yetplease make sure to create an account and use the email address to which the tickets was forwardedTo do so, simply open, click on the user icon in the upper right corner and hit “register”.

have already incurred travel/accommodation costs – what can I do?

Unfortunately, we cannot take care of services booked with third parties, such as travel and accommodation costs. This also applies to official partners such as Mein-Zelt-Steht-Schon or Utopia-Camping. However, we recommend that you contact the respective provider directly to find out about reimbursement possibilities. 

You can reach our official partners as follows: 

What does the situation mean for you as a promoter?

The cancellation for 2020, as well as the renewed postponement this year, not only cuts us to the quick but of course financially. With the early postponement into next year, we hope for early planning security for us and all involved partners. If you keep your tickets or buy them early, you will help us enormously. Therefore, we would like to take this opportunity to say a huge THANK YOU for all the encouragement and support that we have received in the past months. <3 We promise you that we will not lose heart and will continue to put our full passion into Melt – even more into the already legendary edition of 2022!